AI Solutions Built for E-Commerce Growth
Whether you're on Shopify, WooCommerce, Magento, or Amazon, Lemuran's AI helps you convert more, support better, and sell smarter.
Built for your business model
The problems we solve
The friction points slowing your growth, and where AI delivers the biggest wins.
"Where is my order?" overload
WISMO tickets dominate your support queue. AI answers with live tracking and flags delays before customers ask.
Abandoned carts, generic recovery
Blanket "you left something" emails underperform. AI personalises copy, channel, and timing to each shopper.
Filter friction kills discovery
Shoppers with specific needs can't express them through filters. Conversational search understands plain-language intent.
Costly, slow returns
Manual approvals and labels drain margin. AI runs returns end-to-end within policy and nudges exchanges over refunds.
Involuntary churn from failed payments
Card-on-file and subscription failures leak revenue. AI predicts retry timing and recovers payments automatically.
Flat average order value
Crude upsells feel pushy. AI makes contextual, basket-aware cross-sell suggestions that lift AOV without hurting trust.
Cross-border support is expensive
Serving multiple languages needs costly staffing. Real-time translation converses in each customer's language, on-brand.
Blind spots in your metrics
Revenue-denting shifts go unnoticed for weeks. AI monitors KPIs and alerts you to anomalies with likely causes.
How Lemuran AI Helps
Production-ready AI solutions, mapped to the outcomes that matter.
| Solution | Description |
|---|---|
| Order Tracking & WISMO Assistant | Authenticates the shopper, pulls live carrier tracking, explains delays in plain language, and proactively flags exceptions. |
| Abandoned-Cart Recovery | Personalises recovery copy to the exact items and likely objection, and picks the best channel and send time per shopper. |
| Conversational Product Search | Lets shoppers describe needs in plain language ("waterproof boots under £120, wide fit") and refines results through dialogue. |
| Self-Service Returns & Exchanges | Runs returns end-to-end within policy: eligibility, labels, collection, and nudging exchanges over refunds. |
| Failed-Payment Recovery (Dunning) | Predicts the best retry timing and method for failed payments and recovers them automatically to cut involuntary churn. |
| Conversational Upsell & Cross-Sell | Makes contextual, basket-aware suggestions inside conversations that lift average order value without feeling pushy. |
| Multilingual Support | Real-time translation lets chat, email, and tickets converse in the customer's language, on-brand, with no extra staffing. |
| KPI Anomaly Detection & Alerts | Monitors revenue, conversion, and ops metrics, and alerts owners to anomalies with likely causes and affected segments. |
| Personalised Recommendations | Uses behaviour, purchase history, and item embeddings to personalise recommendations across home, product, cart, and email. |
| Proactive Shipping & Delivery Comms | Predicts at-risk shipments from carrier and route signals and notifies customers with revised ETAs before they complain. |
- ↑ 30%
- Conversion Uplift
- ↓ 45%
- Support Cost Reduction
- ↑ 25%
- Average Order Value
Explore the AI services behind these solutions
Frequently asked questions
How can AI improve my e-commerce conversion rate?
AI improves conversions by guiding shoppers to the right products with conversational assistants, personalising recommendations to lift average order value, and automating support so customers get instant answers. Lemuran’s e-commerce clients typically see around a 30% conversion uplift and a 25% increase in average order value.
Does Lemuran’s AI work with Shopify, WooCommerce, and Magento?
Yes. Lemuran builds AI for Shopify, WooCommerce, Magento, BigCommerce, Amazon sellers, direct-to-consumer brands, and multi-vendor marketplaces. Solutions include shopping assistants, recommendation engines, AI customer support, content generation, and inventory and sales forecasting.
Can AI reduce my e-commerce customer support costs?
Yes. Lemuran’s AI customer support resolves common queries 24/7 and escalates only what needs a human, which typically reduces support costs by around 45% while improving response times and customer satisfaction.
Ready to get started?
Let's build something great with AI.
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